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Terms and Conditions of on-line ordering

By submitting an order online with SER exposition services you agree to all terms and conditions set forth below, and any and all rules/regulations/conditions set forth within these pages and order forms.

SER exposition services accepts the following credit cards; American Express, MasterCard, Visa & Discover

By submitting an order you and/or your company authorize SER exposition services/Special Event Rentals, LLC to charge any additional amounts incurred by either your show representative or yourself, including material handling and labor charges.

All charges are reviewed and verified by SER exposition services before a charge is placed on your credit card. All charges calculated are estimated. You may have additional charges added based on additional material handling or labor charges.

If credit card authorization is declined, standard floor pricing prevails and a $25.00 service charge may be added.

Unless a sales tax exemption form/certificate is presented for the state the show is located in, not your home state, you are required to pay the appropriate sales tax.

To guarantee item or color, orders must be received fourteen (14) days prior to event.

Graphics orders must be received ten (14) days prior to setup date, otherwise a charge of 50% will be added to the stated prices.

Grid Wall and Modular Rental Exhibit orders must be received fourteen (14) days prior to setup date, otherwise a 30% charge will be added to stated prices.

All adjustments to charges are to be made at show site, NO CREDITS WILL BE ISSUED AFTER CLOSE OF SHOW. If requesting a receipt, please allow 7 business days after the close of the show.

Equipment is on a rental basis and remains the property of SER exposition services.

Cancellation policy: Items ordered and delivered to booth but subsequently cancelled will be charged at 50% of the stated rates to cover the labor involved.

For Advance Labor Orders, there is a minimum charge per man if not canceled with 24-hour notice. One-hour minimum charge per laborer for failure to check in at specified time.

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35B New Street Worcester, MA 01605    p:508.757.3397    f:508.757.9136   Order Online